Last updated: May 2026
KDUK Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make an enquiry, purchase from us, or otherwise interact with us.
This policy is intended to meet our obligations under the UK General Data Protection Regulation, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations.
1. Who we are
This website is operated by KDUK Limited.
Address:
KDUK Limited
C4 Endeavour Place
Coxbridge Business Park
Farnham, Surrey
GU10 5EH
Email: info@kduk.biz
Telephone: +44 1483 812174
For the purposes of data protection law, KDUK Limited is the “controller” of the personal data we collect and use.
2. What personal information we collect
We may collect and use the following types of personal information:
Identity information, such as your name.
Contact information, such as your email address, telephone number, billing address or delivery address.
Enquiry information, such as details you provide when completing a contact form or requesting information.
Order or transaction information, where applicable, such as details of products or services purchased.
Website and technical information, such as your IP address, browser type, device information, pages visited and how you use our website.
Marketing preferences, such as whether you have opted in or out of receiving marketing communications.
Correspondence, including emails, messages or other communications between you and us.
We only collect personal information that is necessary for the purposes described in this policy.
3. How we collect personal information
We may collect personal information when you visit or use our website, complete a contact form, request a quote, request information, make an enquiry, place an order, make a purchase, subscribe to updates, contact us by phone, email or social media, or interact with our website cookies and analytics tools.
4. How we use your personal information
We may use your personal information to respond to enquiries, provide products or services, process orders, manage customer relationships, send marketing communications where permitted, improve our website, understand how people use our website, comply with legal, tax and accounting obligations, protect our business, and keep our website secure.
We use your personal information only where we have a lawful basis to do so. This may include where the processing is necessary for a contract with you, where we have a legal obligation, where we have your consent, or where we have a legitimate interest in running and improving our business.
Where we rely on legitimate interests, this means we use your information in a way that is necessary for running and improving our business, provided your rights and interests do not override ours.
Where we rely on consent, you can withdraw that consent at any time.
5. Marketing communications
We may use your contact details to send you marketing communications where you have consented to receive them or where we are otherwise permitted to do so by law.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, where available, or by contacting us at info@kduk.biz.
We will not sell your personal information to third parties for marketing purposes.
6. Cookies and website analytics
Our website may use cookies and similar technologies to help it function properly, improve user experience, analyse website traffic and support marketing activity.
Cookies may include strictly necessary cookies, which are needed for the website to work; analytics cookies, which help us understand how visitors use the website; and marketing cookies, which may be used to measure advertising performance or show relevant adverts.
Non-essential cookies should not be used unless you have given consent where required.
You can manage cookies through your browser settings and, where available, through our cookie consent tool.
Website tools we may use include analytics, advertising, tracking, security, hosting and website performance tools. These may include services such as Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag or similar technologies, depending on how the website is configured.
7. Who we share your personal information with
We may share personal information with trusted third parties where necessary, including website hosting providers, email and IT service providers, payment processors, delivery or fulfilment providers, professional advisers, marketing or analytics platforms, advertising platforms, regulators, law enforcement, or public authorities where legally required.
We only share personal information where necessary and expect third parties to handle it securely and lawfully.
8. International transfers
Some of the service providers we use may process personal information outside the UK.
Where personal data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms.
9. How long we keep your personal information
We will only keep personal information for as long as necessary for the purposes for which it was collected.
Enquiry information may be kept for a reasonable period after the enquiry so that we can manage customer service, follow-up and business records.
Customer, order, payment and transaction information may be kept for as long as required for tax, accounting, contractual and legal purposes.
Marketing data may be kept until you unsubscribe, withdraw consent, or ask us to stop contacting you.
Website analytics data may be kept for the period set within the relevant analytics tool.
10. How we protect your personal information
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website hosting, password protection, access controls, encryption where appropriate, website security tools, and limiting access to personal information to those who need it.
11. Your rights
Under data protection law, you have rights in relation to your personal information. These may include the right to access the personal data we hold about you, correct inaccurate or incomplete data, request deletion of your data, restrict how we use your data, object to certain types of processing, request transfer of your data, withdraw consent where processing is based on consent, and complain about how your data is used.
To exercise your rights, contact us at info@kduk.biz.
We may need to confirm your identity before responding to your request.
12. Complaints
Please contact us first if you have any concerns about how we use your personal information.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
The Information Commissioner’s Office can be contacted through its website at ico.org.uk.
13. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. You should read the privacy policy of any external website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
Short form wording for website forms
By submitting this form, you agree that KDUK Limited may use the information you provide to respond to your enquiry. We will handle your personal data in line with our Privacy Policy.
Optional marketing opt-in wording
I agree to receive marketing communications from KDUK Limited. I understand I can unsubscribe at any time.